Ben Jones is Customer Success Director at Transmax with more than 20 years’ experience spanning government transport operations and SaaS-enabled Intelligent Transport Systems. Ben works at the intersection of technology, operations, and customer value, partnering with public and private sector clients to turn complex transport challenges into clear, measurable outcomes. At Transmax, he leads strategic customer relationships and value realisation for some of Australia’s largest road and transport agencies, including customer-focused contribution to long-term, high-value programs. His background includes statewide technology selection and implementation and network optimisation initiatives. Ben holds an MBA and qualifications in Project Management and Electrical Engineering.
